Articles on: Shopper Stage

What if my order is not picked up by an Earner?

There are a few factors that can affect the acceptance of your order by an Earner. Here are some important points to consider when using Bitoff:

High discount percentage or expensive products
Out of stock products
Long shipping time
Failure to include Extra Tax & Shipping

It's important to note that Earners have the option to pick up any order from the list, and they prioritize orders that align with their preferences
If your order is not being picked up, considering the factors mentioned above and making adjustments accordingly can help improve the chances of it being accepted by an Earner.

If a product is out of stock on Amazon, you will not be able to purchase it on Bitoff. In this case, you will need to cancel the order and try again with a different product.

It's important to pay attention to the estimated shipping date of the product you want to purchase. Some Amazon products may take several months to be delivered. Since Earners are only paid once the product is delivered and confirmed by the Shopper (unless they are VIP), orders with long shipping times may take more time to be accepted by an Earner. Earner's like to receive payment quickly, so they may prioritize orders with faster shipping times.

Updated on: 09/07/2023

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